Nokia Mobile N95 Rest to factory setting 1- Reset to factory defaults (*#7780#): Restores settings but preserves user data (photos, 3rd party apps etc). 2- Soft Reset (*#7370#) : Hard reset 1. Switch off the phone. 2. Hold down the following three buttons: Green (the call answer button), * button, and '3' button. 3. While holding these buttons, press the power button and switch on the phone. 4. Release when the phone shows the nokia logo or shows other signs of life like the language selection screen.